Capital Technology Group Blog

Service businesses, which provide intangible services rather than physical products, often require specific software to manage their operations efficiently and enhance customer service. Some of the most important software for service businesses include:

Microsoft developed their Teams platform to help people collaborate better. Remote collaboration has been on the uptick for several years, but the COVID-19 pandemic made it a regular feature in business processes. Recently, Microsoft has added a few improvements to the platform to help enhance its utility even further.

We know you don’t need to be reminded that the administrative part of your job is one of the more unpleasant bits, at least one of the more boring parts of your work. One task that is particularly dull is creating different folders for all your employees, projects, and organizational needs. Microsoft Excel, however, makes it much easier to handle this mundane task—and you’ll feel like a pro for using it in this way.

Scaling your business' technology infrastructure is crucial for sustainable growth. With the right strategies and tools in place, you can effectively optimize your operations and enhance productivity. Let’s delve into key approaches and considerations when it comes to scaling your business' technology.

With the latest version of Windows, Windows 11, users can leverage all manner of great productivity-boosting features to take full advantage of the new technology at their fingertips. Let’s look at some of the features that users of Windows 11 can use to make better use of their time with the operating system.

Businesses have been put through the wringer over the past couple of years, and for the small business owner, this could have you asking a lot of tough questions. It’s even more stressful because, unlike large enterprises, a lot of the issues are directed at you. This month, we thought we’d take a look at a couple of questions that need to be addressed when going through periods of uncertainty.

Your business uses software to function, but we would like you to consider the role that each of your applications fulfills for your business. Do you have the right amount of software for your company’s needs, or do you have a lot of redundant solutions that only complicate your infrastructure and operations? Today, we’ll discuss the different types of software your company might use so you can make educated decisions about applications you might implement for your needs.

Software is extremely important for businesses, so when you are creating the strategy and roster of applications you plan to use, you need to be smart about it. One way you can make the most out of your technology budget is to consider Software-as-a-Service (SaaS). With SaaS, your business can get the digital assets it needs at a price you can afford. Let’s discuss what makes SaaS so valuable for businesses. 

We spend a lot of time on cybersecurity, because it is so important for your business. One of the most important parts of any cybersecurity effort is the antivirus. Oftentimes, it is one of those things that once it’s in place, you don’t have to pay any mind to. Unfortunately, like anything else, you need to give your organizational antivirus a little TLC if you expect it to work the way you need it to.

Mobile computing has become a crucial part of many businesses. Unfortunately, it isn’t always cut and dry as far as the use of these devices is concerned. Sure, they have proven to be a useful tool, but they also have been known to cause significant distractions. If you are looking for a way to maximize the benefits of mobile computing, these four tips can help you.

Your business runs on software, whether it’s the systems you implement to get work done or the customer relations management software you use to communicate with the consumers of your goods or services. You’d be hard-pressed to find a business that doesn’t rely on software in some capacity, so it’s not a stretch to say that your business is only as effective as the solutions you implement.

Everyone’s job has some degree of minutiae involved. Not everything can be exciting: I mean even a stuntman sits around for most of the day before his or her death-defying scene happens. This week, we thought we’d go through the importance of these seemingly rote tasks and how instituting technology that allows you to automate more of them can actually help a business accomplish a lot. 

Few parts of your technology infrastructure will have such a profound impact on your operations as your communications systems. Whether it’s your email or your phone systems, you’re bound to use them on a daily basis, and you’ll feel a significant deficit in your operations without them. Today we want to look at one particular solution and ask if it’s right for you (hint: it is): Voice over Internet Protocol, or VoIP.

There are all kinds of different file formats for just about anything stored on your computer, but there are a couple of images that you might not immediately be able to tell the difference between. Depending on how the picture is used, the file format can make all the difference. Let’s investigate some of these image file types and what they are best used for. Doing so may help you make better decisions as you go about your daily tasks.

Your Windows desktop can often get cluttered with icons, so it is helpful to have the ability to show or hide them so you can keep your focus on the task at hand. Let’s discuss how you can do this with your Windows PC.

Productivity suites are a dime a dozen, with Microsoft Office being perhaps the most well-known. However, there are plenty of other options out there, such as Google Workspace. How does Google Workspace hold up as a solution for productivity compared to its competition? Let’s take a look!

Productivity is at the heart of running a successful business, but it’s not always apparent to employees how their effort translates into value for the company. Is there a way to use technology to help fuel productivity and ensure employees understand the value that their productivity provides to your organization? The right tools can eliminate barriers to productivity and allow your employees to reach their full potential.

Businesses that utilize technology often try to make it last as long as possible to avoid the costs of overhauling their entire infrastructure. This can cause a lot of damage in the long term, though, especially if this practice leads to keeping technology longer than necessary. Let’s examine some of the variables that go into technology refreshes and how you can know when it’s time to do so.

Customer relationships are at the heart of any business that sells a service or goods, making a technology solution like a CRM a powerful way to jumpstart operations. Let’s review what some of the benefits of using a CRM are and how your organization might use one to the best of its ability.

Google Chat, a worthy successor to Google Hangouts, is a great tool for users that can help them be more productive throughout the day, but did you know that you might be missing out on a ton of functionality by forgoing some of these keyboard shortcuts? Let’s go over some of the most helpful ones and how you can use them to get more out of this tool.