Capital Technology Group Blog

Capital Technology Group has been serving the Arkansas area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

If You’ve Dealt with One of These Common Computer Issues, You Aren’t Alone

If You’ve Dealt with One of These Common Computer Issues, You Aren’t Alone

Computer problems aren’t just annoying, they are a major impediment to a business’ overall productivity. There are several common problems that can slow down your computer, each with its own signs, causes, and fixes. This month we’re going to look at some of these problems and what the solutions are for them.

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Combining Strategy with Proactivity Can Help You Avoid Downtime

Combining Strategy with Proactivity Can Help You Avoid Downtime

Your organization’s technology doesn’t do you any good if it is inaccessible. That’s why having a thoroughly thought-out and carefully implemented plan to proactively keep ahead of technology issues is so important. This month, we want to talk a little bit about technology-related downtime and how to keep it from being a royal pain in your business’ rear.

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How Today’s IT Can Help Your Business Operate More Sustainably

How Today’s IT Can Help Your Business Operate More Sustainably

In 1987, the United Nations defined sustainability as “meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Today, almost 40 years later, businesses have various options to help promote their own sustainability. Let’s discuss just a few options and how we can help you enact them. 

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What Does the Windows 10 End of Life Mean for Your Business?

What Does the Windows 10 End of Life Mean for Your Business?

After the major flop that was Windows 8 and the 8.1 Update, Microsoft hit a home run with Windows 10 in both the personal and professional contexts. However, Windows 11 is now in a position to succeed Windows 10, and Microsoft is making plans to end support for Windows 10. Here’s what you’ll need to know.

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Four Major Benefits of Having a Help Desk

Four Major Benefits of Having a Help Desk

When your employees struggle with their technology, who do they turn to? Do you have anyone at your business who is, without a doubt, the go-to IT resource who can help them address simple issues like changing a password or fixing a problem with their workstation? There is a name for this kind of support: the help desk. Let’s discuss why your business needs one and why it might be in your best interest to outsource this responsibility.

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Three Ways MSPs Help SMBs with IT Management

Three Ways MSPs Help SMBs with IT Management

IT is pivotal to the success of any business. Still, for small and medium-sized businesses, there might be limitations placed on the organization's potential resources to cover its needs. Outsourcing IT responsibilities to a managed service provider is a viable option for improving the odds of finding success with technology management for SMBs. Here’s what your business can stand to gain from working with an MSP.

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The Right MSP Can Change Your Business for the Better

The Right MSP Can Change Your Business for the Better

Businesses that struggle with managing technology have a lot to gain by working with a managed service provider, or MSP. These providers are able to help businesses just like yours maintain and improve operations through the use of technology management tools and services. Here are three of the greatest benefits that working with an MSP can provide for businesses just like yours.

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Get Support When You Need It With Our IT Help Desk

Get Support When You Need It With Our IT Help Desk

As technology continues to advance, businesses inevitably encounter challenges and technical issues. In such scenarios, an IT help desk plays a pivotal role. Let’s delve into the operations of an IT help desk and elucidate why it stands as a valuable asset for any business.

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Managed Services Mean More Savings for Your Business

Managed Services Mean More Savings for Your Business

Businesses that don’t leverage managed services for their technology infrastructure are leaving a lot of money on the table, but it’s not always easy to see until you break down what the solutions really do for you. In isolation, they might not seem valuable, but when combined, they save your business significant amounts of capital.

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Cloud Technology Provides Many Benefits, But Needs to be Integrated Correctly

Cloud Technology Provides Many Benefits, But Needs to be Integrated Correctly

Cloud computing has become one of the most utilized technologies in business today, and it doesn’t seem to be slowing down anytime soon. It makes it possible for nearly any business to acquire advanced technologies that they could not afford previously, and use them to level the playing field with larger, more capital-rich companies. This month we thought we’d talk a little bit about how moving to the cloud can benefit you and your business.

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Properly Conducted Managed IT Services Bring Immense Value

Properly Conducted Managed IT Services Bring Immense Value

Even the most technology-literate of your average employees is not going to have the knowledge needed to manage and maintain your entire business infrastructure, and you shouldn’t expect them to, either. It takes a special kind of attention and training to manage complicated enterprise-level technology, but how can you make sure your business has access to these important resources?

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Are You Fruitlessly Throwing Money at Your IT?

Are You Fruitlessly Throwing Money at Your IT?

Technology is not cheap, especially not business technology that has features that the average user might not find much value in. To help you keep your business from investing in the wrong solutions or spending unnecessary capital on solutions you won’t find useful, we’ve put together some of the common places where businesses like yours might accidentally waste hard-earned funds.

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Remember When Apple Recommended Physical Persuasion to Fix a Computer?

Remember When Apple Recommended Physical Persuasion to Fix a Computer?

Apple has long been a key part of the technology industry, producing quality hardware year after year. Although Apple tends to produce sleek and high-end hardware running its proprietary operating systems, these devices are far from perfect and were especially controversial at certain points in the past.

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What Kind of Goals Should You Set for Your Business Technology?

What Kind of Goals Should You Set for Your Business Technology?

Businesses need to adjust their technology to meet their operational goals. Oftentimes, this can be the difference between loads of inefficiency and things going smoothly.  Unfortunately, it isn’t always easy to ascertain where your business should spend its capital. Let’s take a look at how you can match your technology with your operational goals.

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When Talking to an IT Service Provider, Ask These 3 Questions

When Talking to an IT Service Provider, Ask These 3 Questions

There is an inherent value associated with outsourcing the management of your technology to a managed service provider, or MSP. With your team taking a more hands-off approach to technology, they can instead focus on being more productive. If you’re still on the fence about this approach to technology and business, then we have some questions you should consider asking if you are thinking about learning more about MSPs and what they do.

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Our Experience Means Substantial Benefits for You and Your Business

Our Experience Means Substantial Benefits for You and Your Business

Let me ask you a question: if you had a toilet that needed repairing, would you rather trust a plumber with a few decades of experience or a toddler that had just (mostly) learned how to use the toilet?

That’s what we thought… but when it comes to your business’ technology, finding someone with experience can be a bit more challenging. Let’s discuss the way that the right IT management produces improved business outcomes.

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Your Choice of IT Support Makes a Huge Difference

Your Choice of IT Support Makes a Huge Difference

Your business’ technology is critical to its productivity, but unfortunately, this technology can (and at some point, likely will) break. So, what do you do if and when it does?

Let’s go over some of the options that you have to consider.

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Why a Creative IT Team is an Asset to Seek Out

Why a Creative IT Team is an Asset to Seek Out

If you work with technology, then you are likely to have a good idea of what innovation is and isn’t. Innovation is born from creativity, and while it’s not often associated with business IT, there is something to be said for how technology professionals solve problems in a creative fashion, solving problems with solutions available either in-house or on the market. Today, we are focusing on how this creativity can be an asset and how you can foster creative thought in your office.

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Know How Much is Needed to Ensure Your Business’ IT

Know How Much is Needed to Ensure Your Business’ IT

It’s fair to say that, across the board, times have been particularly tough as of late for businesses. On top of businesses having to fight through the socioeconomic crisis created by the COVID-19 pandemic and the supply chain issues, they also have to juggle more data than ever.

In short, businesses need reliable and cost-effective ways to manage their critical technologies.

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Computers Don’t Like Physical Persuasion

Computers Don’t Like Physical Persuasion

Sometimes it might be tempting to just smack your computer to make it work appropriately, and while it’s often a joke that this can fix the problem, it’s not something that we would recommend you get used to doing. Let’s discuss why it might not be a good idea to abuse your computer.

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LITTLE ROCK, Ark. (May 15, 2023) - Long-time Little Rock-based Capital Business Machines and Innovative Systems Inc. (ISI) announced today a rebrand as Capital Technology Group, a move company officials say recognizes the company's growth as one of t...

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Capital Technology Group
710 Jones St.
Little Rock, Arkansas 72205