Capital Technology Group Blog

Capital Technology Group has been serving the Arkansas area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

CRM Options that Meet the Size of Your Business

CRM Options that Meet the Size of Your Business

Maintaining positive customer relationships is an extremely important consideration for every business. One of the best tools any business can use is the customer relationship management (CRM) platform. While most CRMs have similar features, some come with more advancements; and higher costs. Today, we will get into what type of CRM you should consider for each level of business.

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The New Year is a Great Time to Audit Your Software

The New Year is a Great Time to Audit Your Software

The end of the year is always a great time to look back on the past and look forward to the future and what it might look like. One way you can do this is by looking to cut out some of the clutter within your organization’s network by examining how often your applications are used and which services you are subscribed to.

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How to Use Technology to Manage Business Complexity

How to Use Technology to Manage Business Complexity

Businesses are complex beasts, and there can be a lot of moving parts that need to be addressed in order for them to run effectively. Business technology can aid in this effort quite substantially. Here are four ways you can implement technology to help make managing your business easier.

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Agile Decision Making Can Significantly Help a Business

Agile Decision Making Can Significantly Help a Business

Successful businesses often need to adapt to changing market conditions, consumer preferences, and industry trends. This means that they have to not only understand their business, but they also need to stay open to making innovative changes. Let’s look at six examples of changes that the average business may need to make to remain successful.

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How Even Small Issues Can Quickly Escalate Into Large Problems

How Even Small Issues Can Quickly Escalate Into Large Problems

Business continuity is a tricky beast, and one that is best fought with proactive and preventative measures. The reason for this is simple: any situation where your business’ data is put at risk could mean the end, and we are not catastrophizing when we say that. Let’s look at two issues that are only small problems at the surface level, but could snowball into serious problems.

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10 Software Tools that Help Build Efficiency

10 Software Tools that Help Build Efficiency

Service businesses, which provide intangible services rather than physical products, often require specific software to manage their operations efficiently and enhance customer service. Some of the most important software for service businesses include:

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Build Your Business with the Resources You Have at Your Disposal

Build Your Business with the Resources You Have at Your Disposal

Managing your business efficiently requires judicious allocation of limited resources, encompassing budget, time, and the capabilities of your workforce. It is paramount to ensure their effective management. Let's delve into fundamental practices that can help you optimize the resources at your business' disposal.

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Why Having a Superior Monitoring Strategy is Simply Good Business

Why Having a Superior Monitoring Strategy is Simply Good Business

It's essential for every responsible business owner or manager to maintain vigilant oversight of their operations. Often, the demands of running a business can obscure a clear view of its functioning. Let’s explore the significant advantages that a conscientious monitoring platform can offer your organization.

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Technology Can Save Your Business Considerable Capital Through Efficient Procedures

Technology Can Save Your Business Considerable Capital Through Efficient Procedures

The biggest problems that a business faces are the ones that drain your coffers and cost your business capital. Here are some technology solutions your company can implement to keep inefficiencies from costing your organization needlessly.

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To Build Efficiency, Investing in IT Is a Good Strategy

To Build Efficiency, Investing in IT Is a Good Strategy

When it comes to running a business, it's not a single task but a web of interconnected responsibilities that collectively determine its efficiency. For smaller businesses, this web can feel even more intricate, demanding more from their limited workforce. This month, we want to shed light on the substantial impact that even modest technological investments can have on a business's operations.

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Efficiency is Possible Through Technology

Efficiency is Possible Through Technology

Gaining efficiencies inside your business can make a world of difference to how it runs, but also how it is viewed by your customers. An efficient business can do more and react much faster than one that is constantly struggling to streamline things. Let’s look at five things you can do to create a more efficient workflow.

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Are Your Actions Contradicting Your Best Interests?

Are Your Actions Contradicting Your Best Interests?

It isn’t uncommon for businesses to engage in actions that seem to directly contradict their own best interests. This is called self-sabotage, and it can be a costly and extremely debilitating phenomenon for a business. Let’s go through some of the actions that may be holding your business back, even if you don’t realize it. 

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Inject Some Flexible Bureaucracy to Help Your Struggling Processes

Inject Some Flexible Bureaucracy to Help Your Struggling Processes

If you want your business to grow, then you’re going to have to get used to dealing with complex problems that require complex solutions. You can implement technology to make solving these challenges easier, but at the same time, you want to be careful that the solutions you implement are not going to get in the way of productivity. Today, we want to discuss good old-fashioned bureaucracy, and how while you might not want to build it into your strategy, it will probably happen anyway.

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Is Remote Work Any More Environmentally Friendly Than In-Office?

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It isn’t uncommon to hear about how much working from home has environmental benefits—and on its face, this claim makes a lot of sense. We did have to wonder, however, how much greener remote work really is—if at all.

Let’s go into why the question of whether remote work is the environmentally friendly option isn’t as clear-cut as you might expect.

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How to Prioritize and Focus on the Tasks At Hand

How to Prioritize and Focus on the Tasks At Hand

When you have a lot of tasks to get done, you might find yourself stressing out about the sequencing or ruminating on your circumstances. How did you let it get so bad? Why does this always happen to you? If this sounds like an everyday occurrence for your organization or your employees, we want to share three ways you can help to make things easier to manage, even when it feels like there is just too much to handle.

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Productivity Optimization Part Two - How It Can Be Measured

Productivity Optimization Part Two - How It Can Be Measured

Last week, we aimed our laser focus on productivity and how it can be defined for your organization. Now, we would like to examine how you can measure productivity for your business. Let’s discuss how you can track your productivity.

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Productivity Optimization Part One - Getting Started

Productivity Optimization Part One - Getting Started

Productivity will always be the primary goal for businesses, right alongside profits, although one thing does in fact lead to another in this case. To ensure your company runs efficiently, you need to understand just how productivity works and its relationship with what you put into your business. We’ll be using the next couple of weeks to take a closer look at the relationship between your business and its productivity.

First, let’s look at what productivity is, in its simplest and purest form.

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Three Ways IT Can Help You with Your Inventory Management

Three Ways IT Can Help You with Your Inventory Management

Many, many businesses have inventory that needs to be managed, and an equal number of those know all too well how much of a headache managing it can be. Fortunately, modern information technology provides integrated tools that can make this process far, far easier.

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Look to These Technologies to Help Keep Your Workforce Focused

Look to These Technologies to Help Keep Your Workforce Focused

Business can get stressful. Not only for the people tasked with managing an organization, but for the workforce as a whole. Fortunately, businesses are identifying that technology can go a long way toward making all this work less stressful. Let’s go through some of the innovative technology that is being used to keep employees engaged.

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You Can Use Software to Vastly Improve Your Customer Relationships

You Can Use Software to Vastly Improve Your Customer Relationships

Customer relationships are at the heart of any business that sells a service or goods, making a technology solution like a CRM a powerful way to jumpstart operations. Let’s review what some of the benefits of using a CRM are and how your organization might use one to the best of its ability.

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News & Updates

LITTLE ROCK, Ark. (May 15, 2023) - Long-time Little Rock-based Capital Business Machines and Innovative Systems Inc. (ISI) announced today a rebrand as Capital Technology Group, a move company officials say recognizes the company's growth as one of t...

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Capital Technology Group
710 Jones St.
Little Rock, Arkansas 72205