For most professionals, the workday feels like a relentless cycle: clear three emails, get five more. The true productivity killer isn't just the sheer volume of mail; it’s the friction of how we handle it.
Every time you reach for your mouse to hunt for a reply button, click through folder hierarchies, or switch back and forth to check your calendar, you introduce friction. Those small micro-actions compound into massive time-sinks across your workday.