Capital Technology Group Blog

Capital Technology Group has been serving the Arkansas area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why Would You Ever Settle for Break-Fix IT?

Why Would You Ever Settle for Break-Fix IT?

Businesses used to think that it was worth waiting around for technology solutions to break before servicing them. In fact, it was such a commonplace practice that it’s still prevalent (although to a significantly reduced degree) today. We want to look into why it just makes sense to leave the old break-fix IT model behind in favor of a more proactive approach.

Break-fix IT Maintenance is Wasteful

If you’re still relying on break-fix IT maintenance, you’re wasting time, money, and effort that could otherwise be reinvested into your business.

Think about it; every time your business’ IT fails, more likely than not, it was sending you signals and throwaway signs that were unseen or ignored. If you were instead taking proactive measures, you could have resolved the issue before any downtime happened, which would have saved you time, money, and productivity.

Ditch the wasteful practices and adopt a more proactive solution.

Break-fix IT Security is Risky

It’s easy to think that your business’ security infrastructure isn’t at risk, but in reality, SMBs are at far greater risk than they realize.

Cyberthreats don’t care how many employees you have or how many customers you serve. All they care about is how much money they can make off your data and how much damage they can do to your business. If you’re not proactively preventing these attacks, they can come back to bite you when you least expect it.

Break-fix IT is Downright Demoralizing

If you’ve ever used technology that just flat-out doesn’t work, you know how frustrating it can be.

The thing is, most issues with your IT can be prevented with just a little bit of preventative action. This is why it’s so important to take care of your IT—so it stays operational and doesn’t frustrate your team needlessly. Simple drops in morale can be devastating to your company’s productivity, and if it gets so bad that you start to lose employees, you’re also losing organizational talent and knowledge that is difficult to replace.

Don’t risk it; instead, implement proactive strategies to keep your IT not just functional, but streamlined. To get a professional perspective about the best ways to manage your business’ technology, and get more information about our proactive approach, give us a call today at (501) 375-1111.

It Doesn’t Matter What Size Your Business Is, You ...
 

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Monday, 05 May 2025

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Capital Technology Group
710 Jones St.
Little Rock, Arkansas 72205