Capital Technology Group Blog

Capital Technology Group has been serving the Arkansas area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Three Ways MSPs Help SMBs with IT Management

Three Ways MSPs Help SMBs with IT Management

IT is pivotal to the success of any business. Still, for small and medium-sized businesses, there might be limitations placed on the organization's potential resources to cover its needs. Outsourcing IT responsibilities to a managed service provider is a viable option for improving the odds of finding success with technology management for SMBs. Here’s what your business can stand to gain from working with an MSP.

The Benefits of Working with a MSP

The benefits of working with an MSP are numerous, even if you have an internal IT team. Let’s go over some of them.

More Skills

If your team has the ability to handle most of the technology issues facing your business, then that’s great. You need the expertise to replace technology before it causes your company issues down the line. However, no matter how competent your in-house team is, there will likely be something they don’t know as much about.

This is where working with an MSP gains a ton of value. Business technology is multi-faceted, and it’s rare to have the entire gamut of skills all in one place. MSPs can help your business shore up any weaknesses in its knowledge pool. Since MSPs regularly work with all manner of businesses, they are continuously building their own skill sets over time.

Better Service Quality

MSPs are generally more motivated to provide better quality of service, specifically because you’re not asking your overworked IT department to handle the various tasks that you might choose to outsource. Without juggling too many tasks, you can be sure that the provider (and your in-house team) is giving their undivided attention to the work at hand.

With both teams firing on all cylinders, you can rest assured that work is getting done as best as possible, meaning that your business can perform at its finest as well. MSPs effectively eliminate the need to multitask, which is incredibly freeing for your team.

Streamlined Operations

Businesses often have to make difficult decisions quickly, which is hard to do when technology is involved. Whether you have the opportunity to leverage new tools or there are new laws and regulations your business needs to adhere to, your managed service provider can help you more efficiently make the adjustment. This also goes for implementing new tools, as MSPs often have existing relationships with vendors and can negotiate better terms, prices, or contracts for new solutions.

For compliance specifically, MSPs offer a significant value. Capital Technology Group , for example, keeps track of all happenings in regulation and compliance, so we are well-equipped to make decisions on the fly as they pertain to our clients. Since MSPs work with multiple clients, we are greatly motivated to ensure that all clients maintain compliance with any regulations they operate under.

MSP Value is Limited Only By Your Imagination

Don’t wait any longer to get started with managed services. To learn more, call Capital Technology Group today at (501) 375-1111.

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LITTLE ROCK, Ark. (May 15, 2023) - Long-time Little Rock-based Capital Business Machines and Innovative Systems Inc. (ISI) announced today a rebrand as Capital Technology Group, a move company officials say recognizes the company's growth as one of t...

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710 Jones St.
Little Rock, Arkansas 72205