The Problem with Traditional Telephone Systems

Business telephone systems are an interesting topic to consider these days. On one hand, you have the Internet, a sophisticated communication infrastructure that connects you with countless opportunities, but on the other, you have email and phone systems, which are direct lines to your business. At the end of the day, your customers will connect with you by phone—and as you might have guessed, how your business handles telephone calls matters.

Today, we’re examining business telephone systems and the problems with legacy systems, as well as the benefits of a certain type of phone solution.

The Problem with Traditional Telephone Systems

Many of the issues that businesses have with traditional telephone solutions is rooted in the same problem: their inflexibility.

Imagine a business moves into a new office and they want to add more users. They would have to adjust their physical phone infrastructure to accommodate their staff, which could mean running new wires and (in some extreme cases) serious renovations. Furthermore, the pricing structure for traditional telephone systems often lumps in various other services that your business has no need for, which prevents you from making the most out of your limited resources.

Indeed, it’s why we recommend Voice over Internet Protocol, or VoIP, for businesses. It just provides more value for your capital investment.

The Benefits of VoIP

Businesses that want to make the most out of their technology should invest in a VoIP solution for their telephone communications.

• Streamlined operations - Enjoy all the features and benefits of business telephone systems on any connected device through the cloud; this allows employees to transform their mobile device into their own personal business handset.
• Greater flexibility - Make changes to your VoIP plan as your business’ needs change, whether that’s adding new employees, new clients, or new technologies.
• Better price point - Pay for the number of users you have and the services you actually use rather than the services the phone company wants you to have.

Simply put, there’s nothing your traditional telephone system can do that VoIP can’t do better. 

Implement VoIP Today

There’s little reason to invest in working with a traditional telephone provider for your business’ communications; not when VoIP is around.

Ready to make the jump to VoIP? Capital Technology Group can walk you through the process, from acquiring the solution, to configuring it properly, and providing ongoing dedicated support for your staff. To learn more, call us today at (501) 375-1111.