Capital Technology Group Blog

Technology is more than just a tool for business; it is the business. That’s why it is essential to ensure that your business’ technology works for you and not against you. This is easier said than done. It takes technicians with refined skills from experience working in the field to understand how to keep all the technology your organization relies on working effectively. Let’s take a look at why managed IT services are a huge benefit for any business that relies heavily on technology. 

Your technology is essential to your business remaining efficient and your employees remaining productive. Unfortunately, this technology will fail at some point. By adopting proactive strategies, businesses can ensure the longevity and smooth functioning of their IT infrastructure. In this blog post, we will explore how proactive management of IT can keep it running longer, resulting in increased efficiency and cost savings.

Businesses that don’t leverage managed services for their technology infrastructure are leaving a lot of money on the table, but it’s not always easy to see until you break down what the solutions really do for you. In isolation, they might not seem valuable, but when combined, they save your business significant amounts of capital.

We always try to communicate the numerous benefits of managed IT services, but when your business is happy to have their own internal IT department, those benefits tend to look less appealing. For organizations that rely on the expertise of their internal IT staff, they may not think they have a need for—or simply can’t afford—an outside IT presence. This misconception may actually be harming their businesses. Today, we will introduce co-managed IT services, and how they can be leveraged to maximum benefit.

Opening a new location can be difficult. When is the right time to expand? If you think you’ve reached that point, you will need to ascertain how to use technology throughout multiple locations. In this month’s newsletter, we’ll discuss some of the considerations you have to make in order to get the technology that will help you move into your new location and sustain the demands that it will put on that technology.  

It isn’t easy to run a small business, and a lot of this difficulty comes from the fact that, as an owner of a small business, you have some limitations that dictate how your business can be run. For many businesses, one of these is a budgetary one. If you are going to stabilize your costs, you need to know that the investments you make are going to work. One way a managed services provider accomplishes this is through remote monitoring and maintenance.

Even the most technology-literate of your average employees is not going to have the knowledge needed to manage and maintain your entire business infrastructure, and you shouldn’t expect them to, either. It takes a special kind of attention and training to manage complicated enterprise-level technology, but how can you make sure your business has access to these important resources?

If you work with technology, then you are likely to have a good idea of what innovation is and isn’t. Innovation is born from creativity, and while it’s not often associated with business IT, there is something to be said for how technology professionals solve problems in a creative fashion, solving problems with solutions available either in-house or on the market. Today, we are focusing on how this creativity can be an asset and how you can foster creative thought in your office.

Companies hire many talented individuals for many different types of positions, but one way that some organizations choose to amplify their operations is through proper outsourcing. This practice can be invaluable for businesses that want to take things up a notch and adjust the way they operate for the better.

In today’s business world that is so reliant on technology, there are few issues more disruptive than a computer that is not working properly. When your computer stops working and you have no clue what to do next, who is first on your calling list for assistance? Do you have someone on-hand who can resolve your technology problems?

Each year we try to come up with a creative Christmas article that ties IT into one of the many holiday fables, but this year we thought we would just forgo the pageantry and talk a little bit about how important our client’s are and what we can do to help take them where they want to go.

How does your business manage its IT resources? Do you have a chief information officer, or CIO, in-house who manages everything related to your technology? If not, who is the one responsible for managing and maintaining your systems? If you don’t know the answer to this question, we have a reality check for you: you need to.

If you don’t properly maintain your technology, then it’s simply not going to be one of your company’s strengths. It’s a simple statement, but it’s one that many modern businesses fail to act upon. A managed service provider can make it much easier to get the technology maintenance your business needs to succeed. Let’s take a closer look at the people who deliver these services to your organization.

Every business has vendors and most of them take up more time than they probably should. Some of the relationships are pragmatic and fulfilling, but many take up too much time and effort and tend to distract decision makers from focusing on what is truly important within the business. As far as technology goes, depending on your company, you may have a dozen or more vendors contacting you sometimes a couple of times a month looking for you to expand your investment with their companies. Let’s talk about how vendor management can help your business.

We often talk about how some businesses do not have the budget to hire technicians to perform regular maintenance on their IT infrastructures, but what about the one behind the scenes calling all the shots? If companies cannot hire technicians, then it stands to reason that they also cannot afford someone at the executive level who manages their workload. The concept of the virtual chief information officer, or virtual CIO, challenges this notion by providing access to technology leadership for small businesses.

How does your business manage its IT resources? Do you have a chief information officer, or CIO, in-house who manages everything related to your technology? If not, who is the one responsible for managing and maintaining your systems? If you don’t know the answer to this question, we have a reality check for you: you need to.

To be adept at a task is to say that the one doing the task is a professional, or someone with substantial knowledge that can be used to effectively complete the task. Cybersecurity is one such area where having a considerable amount of knowledge is of particular importance to help navigate the complex environment surrounding it. How can your organization achieve this level of mindfulness and expertise?

For most businesses, technology is a complete necessity these days. It’s been proven that, by integrating some technology strategically, businesses can solve major operational problems that many smaller businesses and startups can’t. Today, we will ask three questions about business tech that any technology-savvy individual should know, and explain why you should know them. 

Managed Services provide endless benefits to any business, no matter the size. Having a “Fix it when it breaks” attitude is an unrealistic way to run your business in an era that is so heavily technology-dependent. Today we dive into the many reasons a Managed Service Provider (MSP) can maximize your investment. 

Your business’ software is one of its critical assets, so it really can’t also host many risks to your security and business continuity. Therefore, keeping your software up-to-date and fully patched should be a priority. Let’s go over what patch management entails and why it is so important.