Capital Technology Group Blog

Capital Technology Group has been serving the Arkansas area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Five Common Employee Complaints

Five Common Employee Complaints

There are challenges that go with running any business. Some of the most common come from unhappy employees. If you understand some of the most common complaints that today’s worker may make, you can proactively ward against them and create a happier and more productive workplace. Let’s take a look at five of the most common employee complaints in today’s workplace and what you can do about them.

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Are Your Actions Contradicting Your Best Interests?

Are Your Actions Contradicting Your Best Interests?

It isn’t uncommon for businesses to engage in actions that seem to directly contradict their own best interests. This is called self-sabotage, and it can be a costly and extremely debilitating phenomenon for a business. Let’s go through some of the actions that may be holding your business back, even if you don’t realize it. 

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Are You Taking Your Automation Initiatives Too Far?

Are You Taking Your Automation Initiatives Too Far?

In business, organizations that are able to automate processes have a leg up on organizations that rely on humans to do everything. Not only does it cost a lot less to run a business that has automated processes, it also helps improve organizational focus and efficiency by streamlining processes and removing the moving parts that can sometimes hinder operational progress. That’s not to say that there aren’t some places that a business can greatly benefit from a human touch. Let’s take a look at both sides of the argument.

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Inject Some Flexible Bureaucracy to Help Your Struggling Processes

Inject Some Flexible Bureaucracy to Help Your Struggling Processes

If you want your business to grow, then you’re going to have to get used to dealing with complex problems that require complex solutions. You can implement technology to make solving these challenges easier, but at the same time, you want to be careful that the solutions you implement are not going to get in the way of productivity. Today, we want to discuss good old-fashioned bureaucracy, and how while you might not want to build it into your strategy, it will probably happen anyway.

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Managing Your Staff Is Not as Easy as It Used to Be

Managing Your Staff Is Not as Easy as It Used to Be

With margins getting thinner for everyone, a lot of businesses have begun to outsource their human resources initiatives or cut them entirely. Unfortunately, for the business that has to slash their HR budget, situations can arise where issues turn into problems and if there is no one actively doing the HR job.

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What You Need to Understand About Compliance

What You Need to Understand About Compliance

To meet compliance requirements for technology an organization will need to understand the regulations they operate under. New entrepreneurs may find it startling when they realize that they have a lot more people/organizations to answer to than they thought. This week, we aren’t going to go through individual regulations, but how IT generally fits into compliance and how not staying up to date can cost your business dearly.

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Three Ways You Can Immediately Improve Your Cybersecurity

Three Ways You Can Immediately Improve Your Cybersecurity

Cyberattacks are a major issue for everyone and especially for businesses. In fact, if you don’t have a solid handle on the actions you take, your IT may be more exposed than you think. We thought we would go through a few really simple actions you can take to enhance your security posture.

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You May Want to Reconsider Eliminating Remote Work

You May Want to Reconsider Eliminating Remote Work

Remote and hybrid work arrangements may have been greeted years ago with some amount of hesitancy, but it’s here to stay—at least in some capacity. Let’s go over what you need to know in order to take full advantage of the benefits brought about by remote and hybrid workplace flexibility.

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Getting Your Staff Ready to Collaborate Can Significantly Help Your Business

Getting Your Staff Ready to Collaborate Can Significantly Help Your Business

No business can be successful without collaboration. As such, businesses invest heavily in tools which facilitate effective collaboration for their employees. Let’s take a look at some of the variables that can contribute to an effective collaboration strategy, as well as how you can promote collaboration in the workplace.

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3 Strategies to Help Stretch Your Technology Budget

3 Strategies to Help Stretch Your Technology Budget

When you run a business you have so many variables to balance and so little time to do so that technology inevitably becomes an essential cog in your ability to manage everything. Unfortunately, technology isn’t cheap and the technology that you think you need may not be a viable purchase this year. Today, we thought it would be good to identify three strategies that can help you save money, while also getting the benefits that technology brings. 

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Is Productivity Slowing Due to Employee Social Media Use?

Is Productivity Slowing Due to Employee Social Media Use?

Businesses have always attempted to optimize productivity for their employees in a variety of ways, but there are certain distractions that will always persist–especially in today’s incredibly connected world. One of these distractions is social media, and it creates the illusion of productivity when, in reality, it’s really not helping much.

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Crafting Successful Remote Work Policies

Crafting Successful Remote Work Policies

Considering the circumstances of the past couple years, it’s no surprise that many businesses have turned their attention towards creating a long-term plan for a remote workforce. There are many considerations that must be brought front and center to create such a remote work policy, many of which require a focused examination of technology and the practices associated with it. Let’s take a closer look at what you might want to think about when crafting your remote work policies.

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91% of IT Professionals Are Torn Between Security and Business Continuity

91% of IT Professionals Are Torn Between Security and Business Continuity

When it comes to your business, what do you prioritize? Do you focus more on security, or do you focus more on the business continuity side of things? The reality here is that both are of critical importance. Unfortunately, however, it seems that many executives feel like the current circumstances surrounding the ongoing COVID-19 pandemic have led them to prioritize one over the other.

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You Shouldn’t Let Opportunity Cost Dictate Your Path Forward

You Shouldn’t Let Opportunity Cost Dictate Your Path Forward

Have you ever felt the anxiety of missing out on something for no real logical reason? This fear, also known as the “fear of missing out,” (or FOMO) is applicable not just in social situations, but in the business and professional world as well. The concept might seem rather juvenile in nature, but it is a very real thing that can influence your actions… and not always in a positive way.

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Knowing “Why” You Do Things Can Reinforce Your “What”

Knowing “Why” You Do Things Can Reinforce Your “What”

There is immense value in knowing what you provide to your customers and understanding that inside-out. However, knowing what you provide will only get you so far. Understanding why you do what you do can make all the difference in standing out from the rest of the businesses in your industry.

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Work These 8 Things Into Your Business Continuity Plan

Work These 8 Things Into Your Business Continuity Plan

Bad things happen. If your business fails to plan for the worst, when something terrible does happen, you could be looking at disaster. If you have a comprehensive continuity plan in place, however, you have a fighting chance. Let’s discuss some of the elements you absolutely need to address when making your business’ continuity plan. 

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Businesses Are Dealing with Record Levels of Turnover

Businesses Are Dealing with Record Levels of Turnover

There are some periods in history referred to as “great,” many of which were devastating in scope. We are currently living through a period that is becoming known as The Great Resignation. People are leaving their jobs in droves without having other employment opportunities lined up. As you can imagine, this is creating significant challenges for many businesses. Let’s take a closer look at what The Great Resignation really is and why it’s important to understand for a small business.

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Use the SMART Model to Set Actionable Goals

Use the SMART Model to Set Actionable Goals

When you started your business, you had a specific goal in mind. You wanted to prove something, to create something worth sharing with the world. We all have goals and aspirations, but it’s not always clear what the best path toward those goals is. Using a simple framework, you can maximize your odds of success and set great goals that you are much more likely to achieve long-term.

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Why Consistency is Critical to Your Position as Business Leader

Why Consistency is Critical to Your Position as Business Leader

From an employee’s perspective, one of the most frustrating issues that could be present in the workplace is leadership that proves to be inconsistent. This lack of managerial consistency can wind up causing some serious problems and is often demonstrated through a variety of repeated behaviors.

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How to Find the Right Management Software for Your Business

How to Find the Right Management Software for Your Business

Software is a major part of doing business nowadays. Not only do you depend on it to manage core functions of your business, that software can be purchased in multiple different methods. When choosing management software, your business needs to choose one that fits your needs, returns long-term benefits, and provides a platform that will help you build your company. Let’s go through some considerations you’ll need to consider when choosing management software.

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News & Updates

LITTLE ROCK, Ark. (May 15, 2023) - Long-time Little Rock-based Capital Business Machines and Innovative Systems Inc. (ISI) announced today a rebrand as Capital Technology Group, a move company officials say recognizes the company's growth as one of t...

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Capital Technology Group
710 Jones St.
Little Rock, Arkansas 72205