You should never settle for less than the best, especially with your business’ technology solutions. Unfortunately, this part of any company’s operations can be so stressful to manage that people often push IT maintenance to the wayside. So, if your company is not performing maintenance on its technology, how can it remain functional? It’s all about finding someone with the right skill set to manage your technology, something that is easier said than done.
For IT management, you have two choices: hire someone in-house to manage your technology or outsource the responsibilities to a third party. How can you know which one is the best for you?
If you hire an in-house department of IT technicians to work on your technology, you can bet that it will be a lengthy and time-consuming process. You have to put together job descriptions, duties and responsibilities, preferred requirements, and so much more, including advertisement, putting together a search committee, collecting hiring documents like resumes and applications, and interviewing successful candidates. By the time you get to the onboarding process, you better hope that all the time you have invested in this process was worth it, because it’s time wasted if not.
For businesses that need help now and want to outsource their entire IT department, there are many resources available and benefits to doing so. Most IT maintenance and management can be done remotely without the need for an on-site visit, meaning that there are no limits in terms of physical or geographical barriers. If it suits your needs, you could work with someone on the other side of the country, and you should never have to settle for anything less than the best for your business.
The biggest difference between the two is that an in-house IT department is dependent on other peoples’ qualifications rather than what your business needs. This is unacceptable, as any resources you implement for your business should improve its operations, not hold it back from reaching its full potential. You should always search for the solution that best fits your company.
An IT audit is the perfect way to start your journey toward solution implementation. It gives you a bird’s eye view of your business’ technology so you can better see where your IT infrastructure is versus where it needs to be. We can provide you with an audit, then provide recommendations based on our findings, as well as implement them according to your specific needs.
The other option you have is to hire an in-house group of technicians, which is perfectly fine if that’s what you need, but we can also help in this situation! You hire your technicians to handle tough technology problems specific to your business, so why not let us tackle some of the everyday inconveniences, like help desk support and day-to-day maintenance? You might find that it is easier to focus on improving your business when you have someone handling these smaller tasks behind the scenes.
If your company wants to prioritize technology maintenance and management, reach out to Capital Technology Group at (501) 375-1111.