3 Situations Where Supplemental IT Help Will Be Most Welcome

You might have IT staff in the office, but that doesn’t mean that all of your problems are handled with the time, speed, and attention they deserve. Your people might be overworked and overwhelmed by the amount of work demanded of them, and having coverage at all times comes at a cost—a cost that your technicians (and your business) aren’t willing to pay. Outsourcing helps you make up for this deficit in a way that’s both kind to your team and helpful for your budget.

Here are three reasons why your team will thank you for working with a managed IT provider like Capital Technology Group .

Sick Days Happen

Whether we like it or not, sick days will happen, and they need to be accounted for in your IT plans. Sure, there’s remote work these days, but you need to give employees time to actually rest rather than sit in front of the computer with the flu, wishing they could go to bed. When you outsource your IT, you’ll know for certain that you always have someone on hand who can support your business’ technology needs. Again, these are supplements to your current workforce, meant to reinforce your IT when the extra assistance is needed.

Holidays Are Inevitable

Similarly, holidays are days off that you can’t get around, unless you want to get on the bad side of pretty much your entire team. Unfortunately, your IT doesn’t care about holidays, and it will break down when it’s ready to, whether that’s New Year’s Day, Juneteenth, or Thanksgiving. Your IT can’t rest while your employees do, so what’s a business owner to do? It’s simple: hire an outsourced IT provider to shore up your IT needs when your in-house team is unavailable. You want someone who can monitor your technology every day of the year, even the holidays, and that’s what we can do for you.

Employees Have Families

With families come emergencies, whether it’s an inability to find child care or a trip to urgent care in the middle of the night for pneumonia. An employee has to feel like they can take a day off to take care of their family, otherwise they will leave your business behind and find a job where they can. Your outsourced IT provider can supplement your in-house team and give them the flexibility to take time off as needed to address family matters, from newborn babies to sicknesses to birthdays and other important events.

Ready to give your in-house team the time, flexibility, and reassurance that they can leave the office and IT can be handled appropriately? Reach out today and give us a call at (501) 375-1111. Capital Technology Group can work with your team to ensure IT never rests, even while your employees do.