Capital Technology Group Blog

Capital Technology Group has been serving the Arkansas area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Three great benefits of a service plan

SSP

At Capital, we’re proud to carry Kyocera Multi-Function Products (MFPs), which offer premium imaging, and a host of advanced document management applications. They also consistently lead the industry in lowest Total Cost of Ownership (TCO) and uptime. When you buy or lease your business machines from Capital, we’ll train you and your team in their proper usage, and are always a phone call or mouse click away when you have questions.

 

Unfortunately, even the most reliable copiers and printers experience service issues from time to time. They’re used by a lot of people, and they’re used all day, every day. This results in routine “wear and tear,” and you owe it to yourself and your clients to perform routine preventative maintenance to make sure that minor issues don’t become major ones. When you do need service, Capital is a Kyocera Service Solutions Provider (SSP) Dealer, with technicians that have completed the training required to meet Kyocera’s demanding service standards. We also offer very affordable maintenance agreements, which will give you the peace of mind that comes from knowing your MFPs will always be ready when you need them. Here are a few of the reasons that we recommend investing in a service agreement

 

 

Preventative Maintenance-Our service agreements often pay for themselves with the first service call, and include onsite preventative maintenance. Most service issues are preventable, or at least predictable, and we’ll keep you notified of anticipated short-term and long-term service needs.

 

 

 

Supply replenishment-Most office supply and electronics retailers don’t always carry copier or printer supplies, and if you suddenly run out of toner, you might not always be able to pick up the right cartridge right away. But we can monitor your toner levels remotely, and automatically ship replacement cartridges as you need them.

 

 

 

Priority Service-We take a lot of pride in responding quickly to all service calls, but with a maintenance agreement, you’ll always be moved to the front of the line when you need our services!

 

 

 

If you have any questions, or would like to schedule a free consultation, contact us online, or at 501-375-1111.

 

A few easy tips to create great looking documents
Looking for a quality copier on a budget? We can h...
Comment for this post has been locked by admin.
 

Comments

No comments made yet. Be the first to submit a comment
Guest
Already Registered? Login Here
Guest
Tuesday, 23 April 2024

Captcha Image

Blog Archive

2024
May
June
July
August
September
October
November
December
2019
January
February
March
April
May
June
July
August
September
October
November
December
2018
January
February
March
April
May
June
July
August
September
October
November
December
2017
January
February
March
April
May
June
July
August
September
October
November
December
2016
January
February
March
April
May
June
July
August
September
October
November
December
2015
January
February
March
April
May
June
July
August
September
October
November
December
2014
January
February
March
April
May
June
July
August
September
October
November
December

Mobile? Grab this Article

QR Code

Customer Login


News & Updates

LITTLE ROCK, Ark. (May 15, 2023) - Long-time Little Rock-based Capital Business Machines and Innovative Systems Inc. (ISI) announced today a rebrand as Capital Technology Group, a move company officials say recognizes the company's growth as one of t...

Contact us

Learn more about what Capital Technology Group can do for your business.

Capital Technology Group
710 Jones St.
Little Rock, Arkansas 72205